Meeting Santa Claus 

Meet Santa Claus every day of the year

 Look for the Santa Claus Office building when you arrive in Santa Claus Village

Opening hours

Santa Claus Office is open every day of the year. No entrance ticket or advance booking is needed. Simply arrive during our opening hours and join the queue to meet Santa Claus.

Check our current opening hours here.

During busy periods, there is a queue as every family and group meets Santa Claus in turn. December is our most popular time of year, and we recommend arriving in the morning to get your entry time and to ensure your place in the queue during the day.

Photos and Video

During your meeting, our Photographer Elves capture the moment with professional photos and video. After the visit, you can view the memories and choose whether you would like to purchase them.

See our photo and video prices here.

To keep the meeting peaceful and magical for everyone, personal photography and recording are not permitted inside Santa Claus Office.

 

Surprise gift from Santa Claus

Would you like Santa Claus to give someone in your family a special surprise?

You can purchase a surprise gift from the Elves before your meeting, and Santa Claus will personally give it it during your visit. The gift includes something soft, something useful, something meaningful and plenty of Elf spirit! It is suitable for visitors of all ages.

You can also purchase the surprise gift online before your visit. Find out more and order here.

To help the Elves keep every surprise organised, only gifts purchased from Santa Claus Office can be given during the meeting.

 

Letters and drawings for Santa Claus

Santa Claus loves receiving letters, drawings and Christmas wishes from visitors. You are welcome to bring yours along and give it directly to him during your meeting.

Please keep your letter or drawing with you until it is your turn, as items cannot be delivered to the meeting room in advance.

 

Christmas Express Pass

Would you like to plan your meeting in advance and enjoy a private visit with Santa Claus?

The Christmas Express Pass includes a pre-booked meeting time, priority access and an exclusive personal meeting with Santa Claus. Professional digital photos and a video of your meeting are also included.

The Christmas Express Pass is available throughout the year in limited numbers.

Discover the Christmas Express Pass and make a booking here.

Visiting with a group

Are you planning a visit for a larger group? Our Elves will be happy to help you with the arrangements.

Please contact us at info@santaclausoffice.com.

 

Questions about your visit?

If there is anything you would like to know before meeting Santa Claus, please contact us at info@santaclausoffice.com.

We look forward to welcoming you to Santa Claus Office!